Shep21's Blog….Leadership, marketing & customer service through the printed words of many

How are the emotional bank accounts at work? February 10, 2010

Filed under: Team Building,Uncategorized — shep21 @ 7:26 pm

You can keep your work relationships productive and your work fate positive by making routine deposits to your emotional bank accounts. For example:

· Praise superior work and show gratitude when someone does their job well

· Take a sincere interest in the other person and what’s meaningful to him

· Attend to the little things, such as returning a message or acknowledging his birthday

· Deliver on anything and everything you promise

· Remember the names and goings-on of the important people in his life

· Admit and remedy mistakes without placing blame

The full article can be found here


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