Shep21's Blog….Leadership, marketing & customer service through the printed words of many

Make the most of new ideas by listening, questioning, and clarifying! February 17, 2010

Filed under: Leadership — shep21 @ 12:00 pm

Leaders interested in growing and evolving their organizations should take heed instead of finding fault, then dismissing a new idea. Give new ideas a chance to mature and evolve.

They may surprise you.

To make the most of new ideas, follow the ABC’s:

A. Listen. Don’t be one of those leaders who think they must have all the answers. Don’t be the person who is waiting for a break in the conversation to insert what he or she wants to say next. Instead, listen carefully and deliberately. Put judgment aside and just take in the ideas you hear.

B. Question. There is no quicker way to extinguish the potential of a new idea than by making a statement instead of asking a question. Positive or negative statements can have a nullifying effect. Judging new ideas as good or bad cuts short any prospects of idea-evolution. Ask questions that encourage input, accountability, and analytical thinking.

C. Clarify. Clarify, don’t assume. Double-check that what you hear is what is being said. Repeat clarification as necessary.

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One Response to “Make the most of new ideas by listening, questioning, and clarifying!”

  1. Dan Rockwell Says:

    Ken,

    Couldn’t agree more. New ideas quickly wither and die. Organization kill them with the status quo.

    Here’s an added technique that gives new ideas a chance. “Ask what not how.”
    http://leadershipfreak.wordpress.com/2010/01/21/resistance/

    All the best,

    Leadership Freak
    Dan Rockwell


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